Where are the people? Graham Hawkes 9/9/2019 3:19:00 PM 0 Comments View Count 25 Are we producing a nation of robots - and is that what we really want? [Read the rest of this article...]
A clever way to get your product out there Graham Hawkes 7/29/2019 2:07:00 PM 0 Comments View Count 51 Simple things can leave a lasting impression, and done right it gives mileage to your product [Read the rest of this article...]
Grab the opportunity when your prospect is giving off buying signals Graham Hawkes 6/25/2019 9:07:00 PM 0 Comments View Count 62 It is far better to entice your customer to buy something extra than let him go over the road for a second purchase [Read the rest of this article...]
You need to know when to stop! Graham Hawkes 6/25/2019 8:52:00 PM 0 Comments View Count 62 A lesson in how not to build a relationship [Read the rest of this article...]
Closed for lunch - why on earth would you do it? Graham Hawkes 5/28/2019 8:41:00 PM 0 Comments View Count 70 When you have a captive market once a year, you need to make every opportunity count [Read the rest of this article...]
Listening to your feedback? This could happen to you! Graham Hawkes 5/28/2019 8:28:00 PM 0 Comments View Count 62 I see many businesses paying lip service to the feedback they receive from their market. Here's an example of what can happen. [Read the rest of this article...]
Two fail marks and an enterprising laundry operator Graham Hawkes 4/26/2019 1:07:00 PM 0 Comments View Count 103 It's not rocket science to keep on top of your game - and this laundry operator got the simple things bang on! [Read the rest of this article...]
More than just honey Graham Hawkes 3/7/2019 8:29:00 PM 0 Comments View Count 132 When you have to rely on through traffic, you need to be innovative [Read the rest of this article...]
Welcome back! Graham Hawkes 10/16/2018 7:45:00 PM 0 Comments View Count 210 When you are greeted like a long lost friend, there isn't much that can happen to ruin your experience. [Read the rest of this article...]
Why do people buy? Graham Hawkes 10/16/2018 6:45:00 PM 0 Comments View Count 202 Here’s a wake up call – it’s not because you want them to. They’ve got their own reasons and when you're appealing to your market, you and your staff need to understand what those reasons are, and then cater to them. [Read the rest of this article...]
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