Customer service on this airline sadly lacking Graham Hawkes 6/12/2018 7:14:00 PM 0 Comments View Count 423 Lots of things can happen with airline travel, and mostly for safety reasons - but why are the paying passengers always kept in the dark when sometimes a simple communication can make a big positive difference [Read the rest of this article...]
7 tips to conquer your fear of public speaking Graham Hawkes 6/12/2018 6:43:00 PM 0 Comments View Count 442 Ask someone their greatest fear, and there is a pretty likely chance it will be having to stand in front of an audience and make a speech – in fact most people say (I’m sure figuratively), that they would rather die than make a speech. [Read the rest of this article...]
Strike while the iron's hot Graham Hawkes 5/10/2018 9:18:00 PM 0 Comments View Count 371 Satisfied customers are only too happy to spread the word for you [Read the rest of this article...]
Properly targeted functions will always hit their mark. Graham Hawkes 5/10/2018 8:57:00 PM 0 Comments View Count 435 Hosting a function? Make sure you get the right audience [Read the rest of this article...]
Follow up and reap the rewards Graham Hawkes 5/10/2018 8:32:00 PM 0 Comments View Count 384 No matter how you promote yourself, the follow up will deliver the killer blow. So many people waste the dollars and effort they put into an expo stall by not following up [Read the rest of this article...]
Here's a loyalty programme that really works Graham Hawkes 4/11/2018 6:12:00 PM 0 Comments View Count 386 Take a leaf out of Top 10's book and make your loyalty programme worth paying for [Read the rest of this article...]
It's the putting right that counts Graham Hawkes 4/11/2018 5:36:00 PM 0 Comments View Count 548 When things go wrong, it's easy to head for the hills. This landscaper went the extra mile to put things right. [Read the rest of this article...]
Cross marketing the way it should be done Graham Hawkes 4/11/2018 5:12:00 PM 0 Comments View Count 394 It takes a bit of effort but the rewards are evident from this article [Read the rest of this article...]
In a rut? Try this Graham Hawkes 3/12/2018 8:35:00 PM 0 Comments View Count 440 Sometimes you need to take a step back to assess where you are at [Read the rest of this article...]
When you deliver what you promise, you are always ahead of the game Graham Hawkes 3/12/2018 8:03:00 PM 0 Comments View Count 404 A recent experience with two local tradespeople who are really on to it [Read the rest of this article...]
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